Q: How long do orders take?
A: It is best to allow at least 1-6 weeks. For orders required within 72 hours, there is a 25% rush charge. However what you’re ordering and workload will determine the time required. Please contact me via e-mail or phone to determine a timeline for your project in mind.
Q: Do you have a catalogue?
A: There are no limitations to what can be painted. The pictures in my gallery are only to show the work done in the past. It is helpful if you have some sort of reference photo to assist me. The internet is helpful for finding references.
Q: What can/do you airbrush/paint on?
A: Almost anything – from cell phones to large walls and everything in between. I love the diversity of painting on almost anything you can think of! (I do not paint nails). Some plastics and clothing are difficult or impossible to airbrush on, such as polyethylene and waterproof clothing. Other than that, the possibilities are endless. Please check out the image gallery, especially the miscellaneous page for ideas.
Q: Can you airbrush on black/dark backgrounds?
A: Yes, however you have to build up a white base first, therefore black or dark backgrounds look great, but cost more.
Q: How do you price out your jobs?
A: I charge by the job. Price considerations are based on surface, size, location, amount of detail and if special equipment and/or preparation is required.
Q: Do you do piece work?
A: All opportunities will be considered.
Q: What happens if I wash an airbrushed garment? Will it wash off?
A: AirWays uses special formulated paint designed for longevity. Washing instructions can be found below.
Q: How do I wash an airbrushed t-shirt/sweat shirt or denim?
A: Wash the garment inside out, in cold water, hang to dry; or you can hand wash in cold water and hang to dry Then it will never fade. Dry cleaning is also possible.
Q: Do you have sales people that work for you?
A: No.I believe in the personal touch. I personally quote and do all the work in the studio or on location. Although friends and clients are happy to refer AirWays Airbrushing when asked.
Q: Do you do all the work yourself?
A: Mostly me, however I have to staff artists for body painting and temporary tattoos. I also have fellow artists available when needed, as well as trusted companies that I work with for some jobs such as digital printing, and installations. As of 2009, AirWays has been working with Gordon Restorations in order to professionally prepare my wall space when needed.
Q: Do you teach?
A: No, I do not teach. I prefer to paint.
Q: Do you sell supplies?
A: No, I do not sell any supplies. Please refer to the bottom of the About Us page for supply details.
Q: Will you come to our location?
A: Yes, in many cases it is required to do so. Trip charges may apply.
Q: How do I pay for my order.
A: A deposit of 50% is required before I proceed with any order. American Express, Paypal, money orders, company cheques and of course CASH! All cheques will be accepted for mail orders and the order will be shipped when the cheque clears.
Q: Do I have to live in Toronto to place an order?
A: No, if it can be shipped to you, we can send it to you. Shipping and handling extra.
If you have any other questions I have not answered. Please call during studio hours or e-mail me and I will be happy to help. Thank you DeAnne